The need for IoT (Internet of Things), Big Data and Sensor Technology
The necessity of new technologies has increased everywhere. Therefore, organizations are searching for how Artificial Intelligence (AI) and the IoT (Internet of Things) can work for them. Further, big data, sensor technology, mobile and location-aware technology also play a significant role. It can help lessen the cost, create effectiveness, enhance advantages and aid rising business models.
We can observe that some technical innovations of the mainstream IT world, or other industries, can leverage new technologies. Those techniques were not in the industry earlier like IoT (Internet of Things), Artificial Intelligence (AI), and big data.
In the past, the industry has pursued a defensive approach towards technologies. Earlier there was a division between the engineering and operations teams from IT. Moreover, the use of individual, best-of-crowd applications was within the full scope of IT only.
As universal connectivity continues to penetrate technology field, an expanding need to combine energy and operational technologies is growing. For example, smart gadgets and sensors, advanced analytics, big data, and asset performance management (APM). These technologies together with social and mobile consumer technologies are sustaining in the industry.
Check out the below examples to know how the service industries can leverage the new technologies-
IT and OT Convergence
The division of IT and OT structure instill on departmental separation. Also on the cultural variations and approaches parting IT departments conventionally manage IT expenses. The construction/ engineering groups conventionally lead OT expenses as well.
A modified method is to view OT systems as a complex subsystem. It comprises of software and hardware, and not as a single system. It allows a determination of the part which IT departments can support entirely, or by planting IT staff in operations crew.
Internet of Things (IoT)
IoT (Internet of Things) is the smart framework, which involves IP-enabled control devices and sensors which can associate and drive business methods in a closed circuit mode. The circuit is in connection with reasonable measures and customer energy technology like intelligent thermostats.
In the service industry, big data usually gets approached regarding “smart-grid data volumes,” which is growing by several degrees of magnitude. A host of end devices and current IT and Operational Technology (OT) apps push these trends. For example, advanced metering infrastructure (AMI), microgrids, smart appliances support this direction. Even advanced distribution management, event avoidance, remote asset monitoring, and self-repairing networks participate in the trend.
Location-Aware and Mobile Technology
The primary motive of using mobile and location-aware technologies is to improve the effectiveness of the team-force. Utility companies justify the use of mobile and location-aware technology, due to improved staff efficiency. Further, they help reduce overall maintenance span, deduct the interruption time and save on labor cost.
Sensor technology gets used for both administration and power of utility methods and equipment. So, it is one of the foundations of OT. New techniques about infrastructure and sensors that help them are creating a way for new apps. They help utility companies determine implied benefits in workforce security, machine condition administering, environmental monitoring, fleet tracking, asset utilization, and after-event forensics.
These are the possible ways where industries can take advantage of artificial intelligence, big data, IoT (Internet of Things) mobile and location-aware technologies.